The primary challenge for this project was establishing a brand-new design system and building a dedicated team to support each new hardware release. The fast-paced schedule and fixed launch dates demanded lean design decision-making and agile processes. This often included guerrilla-style user testing to quickly validate designs, ensuring they addressed user needs while also meeting both business goals and hardware requirements.

Every slider, control, list, and setting was thoroughly tested with users and iterated over time to arrive at a design solution that truly met their needs.

The functional differences between each new piece of hardware and its unique feature set required a flexible design approach. We built the application around a core structure with adaptable patterns that could evolve to meet the needs of every headset and earbud user. This flexibility enabled us to quickly integrate new features without disrupting the core user experience, ensuring that users—regardless of the device they owned—could navigate and use the app with ease.